Business Communication concept
About Lesson

Communication models are theoretical frameworks that help us understand the process of communication and how information is exchanged between a sender and a receiver. These models simplify the complex nature of communication by breaking it down into different components and stages. There are several communication models, each offering a different perspective on how communication works. Here are some of the prominent ones:

  1. Shannon-Weaver Model (Linear Model): This model, developed by Claude Shannon and Warren Weaver, represents communication as a linear process consisting of the following elements:

    • Sender: The person who initiates the communication by encoding a message.
    • Message: The information, idea, or message being transmitted.
    • Channel: The medium through which the message is transmitted (e.g., speech, text, radio).
    • Noise: Any interference or distortion that can affect the message during transmission.
    • Receiver: The person who decodes and receives the message.
  2. Berlo’s SMCR Model: Developed by David Berlo, this model expands on the linear model by adding the concept of “effect” or feedback. The model includes:

    • Source: Similar to the sender, but emphasizes encoding skills.
    • Message: The content being conveyed.
    • Channel: The medium used to convey the message.
    • Receiver: The person who decodes the message.
    • Effect: The response or feedback provided by the receiver.
  3. Transactional Model: This model, proposed by Barnlund and later expanded by Watzlawick, Beavin, and Jackson, views communication as a dynamic and interactive process. In addition to the elements present in previous models, the transactional model includes the concept of context, which influences how messages are interpreted. Communication is seen as a simultaneous process involving both the sender and receiver, with feedback loops and constant exchange of roles.

  4. Schramm’s Interactive Model: Developed by Wilbur Schramm, this model emphasizes the two-way nature of communication and considers the encoding and decoding processes as circular rather than linear. It also includes fields of experience that shape how both the sender and receiver interpret the message.

  5. The Osgood-Schramm Model: Also known as the Circular Model, this model builds on the interactive model by incorporating the concept of feedback and suggesting that effective communication requires shared understanding between the sender and receiver. It focuses on the cognitive processes of encoding and decoding.

  6. Constitutive Model: This model emphasizes the role of context and the social aspects of communication. It suggests that communication doesn’t merely transfer information but also creates and shapes reality. Language, symbols, and shared meanings are central to this model.

  7. Cultural Studies Model: This model recognizes the influence of culture, ideology, and power dynamics on communication. It emphasizes that communication is not neutral but is influenced by societal values and structures.

These models provide different lenses through which we can understand communication. It’s important to note that no model fully captures the complexity of real-world communication, but each offers insights into various aspects of the process. Effective communication requires an awareness of these models and an ability to adapt communication strategies based on the specific context and participants involved.