Course Content
Unit-I
E-banking services refer to the electronic delivery of banking services through the internet or other electronic channels. These services include online banking, mobile banking, electronic bill payment, and other financial transactions that can be performed through the internet or mobile devices.
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Unit-II
Limitations of E- Banking: Technical Issues, Security Risk, Dependency on Technology, Transaction Limits
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E-Banking Services
About Lesson

The procedure of e-banking can vary slightly depending on the specific service or transaction being performed, but generally, the steps involved in e-banking are as follows:

  1. Registration: The first step is to register for e-banking services by visiting the bank’s website or downloading the banking app. Customers are required to provide personal and account details to complete the registration process.

  2. Login: Once registered, customers can log in to their e-banking account using their username and password. Some banks also offer two-factor authentication, where customers must provide an additional verification code to access their account.

  3. Account Management: Customers can manage their account details, including account balances, transaction histories, and other details through their e-banking account.

  4. Transactions: E-banking allows customers to perform a range of transactions, such as transferring funds between accounts, paying bills, and applying for loans or credit cards. Transactions are initiated by providing the necessary details and verifying the transaction.

  5. Confirmation: After completing a transaction, customers receive a confirmation message or email verifying the transaction.

  6. Security: E-banking is generally secure, but customers should take necessary precautions, such as using strong passwords and not sharing their account details with anyone. Banks also implement security measures such as encryption, two-factor authentication, and fraud detection to ensure the safety of their customers’ accounts.

Overall, the procedure of e-banking is designed to be simple and convenient, allowing customers to perform various banking services and transactions from the comfort of their homes or on the go.

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Advantages of E- Banking

There are several advantages of e-banking, including:

  1. Convenience: E-banking provides customers with 24/7 access to their bank accounts and banking services. Customers can perform transactions and manage their accounts at their convenience, without having to visit a bank branch.

  2. Time-saving: E-banking saves time, as customers can perform transactions and manage their accounts quickly and easily from anywhere with an internet connection.

  3. Cost-effective: E-banking transactions are generally cheaper than traditional banking transactions, as they do not require the same overhead costs such as bank branches and personnel.

  4. Improved Security: E-banking has become more secure with the implementation of advanced security measures such as two-factor authentication, encryption, and biometric verification.

  5. Personalized Services: E-banking offers personalized services such as customized account alerts, personalized product recommendations, and tailored financial advice.

  6. Increased Efficiency: E-banking provides faster processing times for transactions and reduces the time spent on paperwork, allowing banks to process more transactions in less time.

  7. Environmental Benefits: E-banking transactions are often paperless, which reduces the amount of paper waste and helps the environment.

Overall, e-banking provides customers with a convenient, secure, and cost-effective way to manage their finances and perform banking transactions.